But then, enter amazing customer service. They found my blog post and said they were sorry I felt that way, would I like to try a free premium book printing? Ummm, yes! Their printing prices are much more reasonable than their download prices. At $9.99 for a 20 page 4x6" book, $14.99 for a 20 page 9"x6" book, or $34.99 for a hardcover 20 page 12"x8" book, they're comparable to other printing services. They offered me a 12"x8" book for free with free shipping! Wowsers! Maybe I should start complaining about other products that I would like for free (Dear Pampers/Ghiradelli Chocolates/Ben and Jerrys, I hate you).
The resulting book is amazing. And I'm not just saying that because it was free. The printing is high quality, the paper is thick and the binding is surviving my girls who love to look at it.